Operations Specialist · Abuja, Nigeria

I build the operations behind growing businesses. Then I run them.

I'm Nnaemeka Nnam. I coordinate real estate transactions from contract to closing for a team in Milwaukee, build the systems that move African books from publisher to reader, and have set up the websites and online stores behind more than fifty businesses.

Nnaemeka Nnam in a dark studio portrait, arms crossed, wearing black against a deep maroon background, smiling with confidence
  • 50+ clients across Nigeria, the UK, and the US
  • 3 industries run on my systems: real estate, publishing, e‑commerce
  • 4 yrs running the order systems behind a leading Nigerian bookstore

The titles changed. The work was always operations.

Nnaemeka Nnam seated and smiling broadly in a patterned shirt, with a vivid Nigerian painting on the wall behind him

Before I ever sat in a university lecture hall, I was building websites for paying clients. What I was really learning was operations: how an order moves, where a customer gets lost, and what has to happen behind the screen for a small business to get paid. By the time I finished my Computer Science degree, that work had grown to more than fifty clients across Nigeria, the United Kingdom, and the United States, most of them women, most of them small business owners betting on themselves.

But the job that made me an operations person was at a bookstore.

At RovingHeights, one of Nigeria's most loved bookstores, I spent four years as the IT administrator, running the systems behind the scenes of Nigerian reading culture. My proudest build there is a fully automated order management system that captures orders from every channel and carries each customer from checkout to delivery to feedback without a single dropped thread. I left in 2025. The system is still running. That is my standard for operations: it should outlive me.

Books pulled me deeper. Through Being Black in Publishing, an initiative bringing more Black people into the business of publishing, I joined Cassava Republic Press, the London-based publishing house behind some of the most important African writing of our time, first as an intern, then as part of the team. I worked on the machinery of publishing: digital infrastructure, marketing, and the campaigns that carry a book from launch to readers. Those campaigns included books I will be proud of forever: The World Was in Our Hands by Chitra Nagarajan, telling the real stories of survivors of the Boko Haram conflict, and The Mercy Step by Marcia Hutchinson, shortlisted for the 2026 Women's Prize for Fiction and a 2026 British Book Awards winner.

Then I started building my own. PrimeBooks is my answer to the question that haunts every Nigerian reader: what happens when people are priced out of books? It is an act of solidarity built like a supply chain, with creative partnerships that bring good books into Nigeria at prices readers can actually afford, because we refuse to be priced out of good literature. Élékéré Press, which began life as Open Arts Press, is the other half of that resistance: a publishing house deciding which African stories get told and pushing them to the world, alongside houses like Cassava Republic, Jonathan Ball, and Narrative Landscape, instead of waiting for those decisions to be made outside the continent.

And then I took the same playbook somewhere unexpected: American real estate. Today I run transaction coordination for a real estate team in Milwaukee. Every file moves from contract to closing on my watch: deadlines tracked, paperwork complete, the team kept in compliance, and every client looked after at each stage, all from a desk six to seven hours ahead in Abuja. Nothing slips.

People used to tell me to pick one thing. I tried. It turns out the one thing was never an industry. It was operations. Real estate, publishing, and e-commerce are simply where I practice it, and the way of working never changes: build the system carefully, tell the story honestly, and hold every project to the same standard.

That is what you get when you work with me.

"Build the system carefully. Tell the story honestly."

Four ways I can take operations off your plate.

Whatever the industry, the method is the same: map how the work actually flows, find where it leaks, build the system that closes the gap, then either run it for you or hand it over so your team can.

Nnaemeka Nnam with arms folded at a table, smiling warmly, surrounded by greenery and warm light

Real Estate Transaction Coordination

I run transaction coordination for real estate teams: every file managed from contract to closing, every deadline tracked, compliance kept tight, and every client looked after at each stage. I built the operational infrastructure behind a team in Milwaukee and run it day to day from another continent. If your team is closing more deals than your systems can hold, let's talk.

Book a real estate session

Publishing Operations

Publishing is a supply chain with a story attached. I have worked at almost every link of it: the order and fulfillment systems at one of Nigeria's most loved bookstores, digital infrastructure and campaigns at a London publishing house, and two book ventures of my own. I help presses, bookstores, and book brands fix the systems behind production, sales, fulfillment, and reaching readers.

Talk publishing operations

E-commerce & Digital Operations

A website is only as good as the operations behind it. I have designed websites for 50+ clients across Nigeria, the UK, and the US, and I lead a product team that builds web and mobile apps end to end. My focus is the machinery behind the storefront: sales pipelines, order management, and client intake, across Shopify, WooCommerce, Wix, and fully custom builds, including consultation and intake products for law firms and service businesses.

Start a project

Startup Operations Design

Before launch is the best time to get operations right. I design the processes, tools, and handoffs that make a young venture survivable: who owns what, what happens the moment an order or a client comes in, and what will break first when you grow. You get the same playbook I use across real estate, publishing, and e-commerce, sized for your stage.

Design your operations

Things I am building, not just things I have done.

Nnaemeka Nnam seated in a chair in a white textured shirt, looking directly at the camera with a contemplative gaze in moody hotel lighting

Élékéré Press Co-founder

An independent Pan-African literary press, formerly Open Arts Press. We decide from within the continent which African stories get told, and build the path that carries daring, original African writing from manuscript to readers around the world.

elekere.press

PrimeBooks Nigeria Co-founder

An act of solidarity built like a supply chain: creative partnerships that bring good books into Nigeria at prices readers can afford. We refuse to be priced out of good literature.

I also talk about books. A lot.

I create content on African books and reading culture across Instagram, TikTok, and Twitter, where my videos on why reading culture must survive have reached audiences far beyond my following. I have worked with all the major publishers in Nigeria and with authors directly to get books in front of readers, I interview writers with The Creative Nest, and I write fiction and essays of my own.

If you want a panelist, a moderator, an interviewer, or a voice on Nigerian reading culture and the business of books, this is the section for you.

Nnaemeka Nnam in a patterned shirt, smiling in warm dim evening light